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Frequently Asked Questions

Data Inspection Errors

“Employee has multiple Job Statuses during the same time period” error message. What does this mean? How can I fix it?
The ACA Track data integrity test checks that the employee information you provided is consistent with kn...
“There is a problem with the Dependent End Date” error message. What does this mean? How can I fix it?
  You received this error because the Dependent End Date you entered is in an invalid format. The Depe...
“Employee has multiple Medical Plans during the same time period” error message. What does this mean? How can I fix it?
  The ACA Track data integrity test checks that the employee information you provided is consistent w...
“Employee has multiple Coverage Types during the same time period” error message. What does this mean? How can I fix it?
  The ACA Track data integrity test checks that the employee information you provided is consistent w...
My Dependent File keeps failing, but all the information is correct. What should I do?
Have you already uploaded your employee data and the status is "data upload complete?"  If n...
“The Coverage Begin Date is later than the Coverage End Date” error message. What does this mean? How can I fix it?
The ACA Track data integrity test checks that the employee information you provided is consistent with ...
“COBRA Waived coverage is only required for a reduction in hours” error message. What does this mean? How can I fix it?
  The ACA Track data integrity test checks that the employee information you provided is consistent wi...
“There is a problem with the Job Status Data” error message. What does this mean? How can I fix it?
  You received a Job Status Data error for one of the following reasons: The Job Status field fo...
“There is a problem with the Division Data” error message. What does this mean? How can I fix it?
  You received a Division Data error for one of the following reasons: The Division field for an...
“There is a problem with the Plan ID” error message. What does this mean? How can I fix it?
  You received a Plan ID error for one of the following reasons: 1. The Plan ID field for an employ...